Privacy and confidentiality
Web Therapy with Eleanor Carn Privacy Notice
I am committed to preserving the privacy and security of your personal information.
This Privacy Notice provides you with important information on:
• your rights and obligations
• how I collect and use your personal information
• who I share your personal information with
• what I do to keep it secure
This Privacy Notice applies to you if you access or apply for any of my services over the phone, or online via my websites and online services.
You may access certain areas of our site without providing any data at all. However, to access therapy services you will be required to provide information.
All personal data is collected and stored in accordance with the General Data Protection Regulation (GDPR) 2018.
What data I hold and what I use it for
I am a registered data control with the Information Commissioner’s Office) ICO. I collect personal details with the express purpose of providing a psychotherapy practice. This may include the following:
Date of birth
Name of your GP
Clinical information from assessment
Invoice and payment information
Additional information as required to provide a therapy service
How I store your data
All details are stored securely within a GDPR compliant cloud based records system with password protection and encryption.
Sharing your data
Only in the rare incident of me needing to share information due to legal requirements, e.g. child protection and safeguarding will I share your data. I will aways aim to gain consent to do this, though I resave the right to act without consent were I judge there to be risk of harm or breach of law in me not doing so.
You have the following rights
to request a copy of your personal data
to ask me to correct any inaccuracies in your data
to request I erase your data when it is no longer needed
the right to withdraw your consent to processing at any time
the right to object to processing of personal data
the right to lodge a complaint with the ICO
Phone - 07976 841 241
You can contact the Information Commissioners Office on 0303 123 113, via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.